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Warranty/Returns
 

Every product we sell is covered by a one year warranty. If you ever have any defect in the workmanship of a Fox product at any time during the warranty period we will repair or replace it free of charge. Fox will reimburse your return shipping costs (up to $7.50 maximum) on warranty items that are deemed defective by our warranty department. Warranties cover defects of workmanship and fabrics, but do not cover normal wear of material. Products that are replaced will be replaced with the same size and model as those originally purchased. Returned goods should be sent to Fox and be accompanied by a copy of the original invoice and a return number acquired by calling us at 1.800.263.2035. Please make sure that products returned for warranty are washed and clean.


Environmental/Sun Fading: We do not warranty discoloration or fading.

Washing errors/Color Run: If items are washed using proper washing instructions, colors will not run, fade or discolor or ruin other materials. We will not warranty washing mistakes.

Protective Gear and Plastic Products: Products like knee/shin guards, Roost 2 and Airframe chest protector, Elbow guards, Helmets and Visors are NOT warrantable items. If these items are broken from use or impact they have done their job. Replacement visors and protection are available for purchase. Manufactures defect situations will be dealt with on an individual basis.


We will gladly exchange unused merchandise OR issue a refund within 30 days of invoice date. Refunds are issued ONLY if merchandise is accompanied by an invoice number. Returned goods should be sent to Fox and be accompanied by a copy of the original invoice and a return number acquired by calling us at 1.800.263.2035. For any further clarification please phone us at 1.800.263.2035 so we can assist you. Fox will not reimburse the costs of shipping. Please see Warranty information, above, regarding clothing that has been used.

*Fox Canada cannot be held liable for lost inbound packages. This warranty supersedes all previous Fox warranties.


All prices show on this site are in Canadian Dollars. Taxes are not included in any prices, and will be determined at the time of sale depending on location. Shipping is not included in any of these prices, and will be determined at the time of sale depending on location. All products are available while supplies last, we reserve the right to cancel any order at anytime due to quantities available from our supplier(s). In the event a FOX RACING product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, FOX RACING shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. FOX RACING shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, FOX RACING shall issue a credit to your credit card account in the amount of the incorrect price.